Return & Refund Policy

RETURN POLICY

• If you found any damage or defect you have to contact us also attach  HIGH LIGHTS DAMAGE AREA screen or snap shot images within 24 hours of delivery.
• Please note when you request for return or exchange you have a specific reason to do. If customer said that  does not like this product, product is not good or I don’t want, in that’s case we check the details as describe we will raise the case either not.
• Customer have to bear the shipping costs & taxes while returning the products if specific reasons not verified.
• Customer do not have to bear any shipping cost & taxes while returning the product if specific reasons verified.
• If customer received damage, wrong & incomplete product then he/her can replace or get refund full amount of order.
• At any point of time, the refunds will not exceed the actual value of the goods,return will be accepted within 3 days .

REFUND POLICY

After the refund has been initiated by J.D.J. Sansthan as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:

Online Refund – 7 to 10 working days post refund initiation, depending on your bank partner.

Please note, J.D.J. Sansthan initiates the refund upon successful return, and after the returned item has reached us and the quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to a J.D.J. Sansthan warehouse. In case of any refund discrepancies J.D.J. Sansthan may at its sole discretion, request you to share with us a screenshot of your bank statement at jdjastrology@gmail.com If you still have any doubts regarding this, feel free to contact us on  jdjastrology@gmail.com or +91 8171300400.